Replacement cable from wall box to a Hub 5 router

Are you feeling helpless because your Virgin Hub router’s cable broke or is not working? We know everything just feels apart when the cable of internet connection breaks, gets loose, or doesn’t fit well.

And in today’s world it’s quite common to freak out, when the internet goes down, we’ve all been in that situation. But really, half the time it’s not the service or the router. That little piece of cable that goes from the wall to the hub. That’s what we’re talking about: a new wire from the wall box to the router. Not hard things. But yes, it does matter. A lot. Let’s read about the replacement cable from wall box to a Hub 5 router below.

How to really tell whether the cable is the issue?

To be honest, not everything is the cable’s fault. But this is how you can find it quickly.

• If the hub light blinks like it’s lost and can’t latch on to a signal.
• If the Wi-Fi range is good but the speed is not steady.
• If the connection continues dropping for no good reason.
• Or if you move the cable and everything reconnects right away.

That final one occurs a lot more than you may believe. You touch the cable a little bit, and the internet starts up like nothing happened. A loose or broken wire is frequently the problem.
You can also use the Virgin app. It checks the service really well. If the network is working but your hub isn’t, it’s time to examine the cable.

Don’t forget about wear and tear.

It quite common for cables to get bent under furniture, walked on, twisted, and even bitten on by dogs. The outside may appear great, but the interior might be broken.

We advise folks to really look at the ends.

• Is the metal connection not tight?
• Is there any greenish material (oxidation) on it?
• Is the cable twisted, squeezed, or crushed anywhere?

And its quite well-known, a faulty cable won’t fix itself on its own.

What kind of cable you really need to replace?

This is where people make things too hard. You just need a Virgin-compatible coax cable for most configurations. Not any random wire.

The fittings are important. The protection is important.

People don’t think about how long things are enough.

• If it’s too short, you’ll stretch or bend it.
• The signal becomes a little weaker if it lasts too long.

We normally recommend getting a wire that suits your setup with some extra length but not a big loop on the floor. And always, always, obtain the right F-type connections. It isn’t proper if it doesn’t fit snugly.

Does the Cable fit in?

This portion confuses folks, but it’s very easy.

• Shut off the hub. You don’t need to cook anything.
• Carefully unscrew the old coax. Don’t pull it.
• Screw the new cable in tightly, but not too tightly.
• Make sure the other end is all the way in the wall box.
• Wait a minute after turning the hub back on.

It normally takes the hub a minute or two to calm down and sync. Don’t worry if the light blinks a little at first. That’s normal.

What to Avoid?

• People using the incorrect kind of cable.
• Bending the cable too much under shelves.
• Not making the connection tight enough.
• Or not remembering to press it in the right way.

These don’t seem like much, but they really do create problems. Is your internet dropping when you’re on a business call? Yes, sometimes it’s only because the cable wasn’t plugged in all the way.

Why that one wire affects signal strength?

The Virgin Hub 5 is a technical product afterall. It all depends on how good the signal is that comes through the cable. Your hub won’t work well if the signal is weak or loud. You may blame the weather, the Virgin Media router, the ISP, or even the Wi-Fi. But basically, the cable is simply not working well.

We check the lines all the time. One bad connector may spoil a connection that should have been great. So, it’s better to go over quality rather quantity in such case.

Using the virgin app to check things quickly

For this, we advise you to go for Virgin Media. It’s not flawless, but it’s decent enough for a beginner.

How to do it?

• See whether there is a recognized fault in the region. If there is, relax. Don’t blame the cable.
• Do the connection test.
• If the test indicates “signal not reaching the Virgin Media router” and your service is clear, then that’s the problem.

People have spent hours resetting the hub while the wire was still partly out of the rear.

How to choose a new cable?

Here’s the simple version:

• Connect the connections. It should fit tightly on both ends.
• Coax with a shield. You need a Virgin-compatible one, not a TV aerial cable.
• The right length. No spaghetti beneath the TV stand.
• Quality is more important than pricing. Cheap wires break quickly.

And if you’re not sure, obtain it from a trusted source. Don’t just buy a cheap, unknown cable online for £2 and hope for the best. We’ve tried enough of them to know they’re bad news.

When the problem isn’t with the cable?

Not every issue has to do with cables. It might be something else:

If your virgin media router is still acting strange after you change it, you can be looking at:

• A broken wall socket.
• A problem with the signal outdoors.
• Or the Virgin Media router itself might break down.

That’s when you should receive help from assistance. Don’t waste three hours switching cords.

Pro Tip: Label your cables

This one isn’t a compulsion, but it will save you trouble.

Especially if there are a lot of cords behind your TV or workstation.

Put a little label on the one that goes from the wall to the hub. You won’t be taking the incorrect one out next time anything goes wrong and wondering why your TV is dead too.

To finish it up

This is one of those uninteresting small things that makes a big impact. The small coax cable that connects your wall box to the Virgin Hub 5 is what makes your internet connection steady or not.

It’s really important. So:

• Make sure to check it right.
• If you need to, switch it out for the proper one.
• Don’t bend it to death behind your shelf.
• And yes, when in doubt, use Virgin Media.

Many problems with the internet aren’t that hard to figure out. Sometimes, it’s simply a wire that can’t take it anymore.