VM upgrading all Hub 3 and 4s to Hub 5

There are a plenty of users who have noticed VM upgrading all Hub 3 and 4s to Hub 5. If you’re one of them, you are about to feel a change in the internet connection of your home. And we’ve helped a lot of people make this shift smoothly without much hustle.

Therefore, this guide aims to explain the Hub 5 setup in some easy steps. Along with that, there are some troubleshooting tips as well that’ll help you in case you get stuck somewhere during the virgin media hub setup. We’ll talk about it all. Let’s take a step back and answer the obvious questions first.

What is the reason for Virgin Media handing out Hub 5s?

What is the reason for Virgin Media handing out Hub 5s?

• Works with Wi-Fi 6, which is quicker and can connect to more devices at once.
• Has a longer range than Hub 3 and most of the time better than Hub 4
• More powerful internal hardware
• Future-proof: VM continues pushing speeds, and Hub 5 can handle it.

The truth is, a lot of houses have a lot of gadgets today.

The TV, the phone, the tablet, the smart lighting, the cameras, and that weird Wi-Fi fridge… and Hub 3 gives in when the home becomes busy. Hub 5 simply feels better.

Virgin Media Hub 5 Setup: Easy Steps to Follow

There are some basic checks you need to perform, before you begin with the actual Hub 5 setup:

• Make sure you go through your WiFi settings and see what all devices are connected.
• Update the Virgin app, you’ll probably need it.
• Write down your own network names and passwords.
• Setting up the Hub 5 is easy, but don’t hurry it.

Get started with the setup:

• Take away the old router and wires
• Put Hub 5 in the same place as Hub 3/4.
• Plug the power cable in. The Hub will start to light up.
• Connect the coax cable from the wall socket into the Hub. Tighten it, but don’t go full Hulk mode.
• If you’re using the Virgin Media Hub for TV or landline, plug in the ethernet or phone cables. Give it a minute. The lights will begin to blink. Green is good. Flashing amber is still fine. It’s indicating the device is booting.
• Now, grab your phone, laptop, tablet. And allow the device to look for the Wi-Fi network. (Look for the appropriate SSID and password that is usually mentioned on the label of the device).
• After that, open a web browser and enter 192.168.0.1 in the address bar.
• After you reach the login page, enter the credentials. (They are mentioned on the device’s label)
• Majorly the credentials are: “admin” for both username & password.
• After entering the credentials, you’ll reach the dashboard, that’ll allow you to:
  • Change the Wi-Fi name and password
  • Check connected devices
  • Enable or disable guest Wi-Fi

This step is an optional one, but is advised because it makes your network secure and unauthorized sources won’t be able to connect.

Set Up Wi-Fi Properly

Virgin Media Hub 5 broadcasts two networks by default:

• 2.4 GHz: longer range, slower speed
• 5 GHz: shorter range, faster speed

5 Ghz is a good option if you want to connect nearby devices but with seamless, strong network. Whereas, if you want to connect devices that are far away such as smart bulbs, devices in the various corners of the house, 2.4Ghz is the go-to option.

Setup via Virgin App

Virgin has an app too. It’s called the Virgin Media Hub App.

• Download it on your phone.
• Sign in with your account.
• You can see devices, pause Wi-Fi, or troubleshoot remotely.

Firmware Updates

Yes, the Hub gets updates. Don’t ignore them.

• Either automatic, or manually via the dashboard.
• Updates can fix speed issues or random disconnects.

Think of it as giving your Hub a coffee boost.

Check the Virgin Media Hub Lights

Virgin Media Hub 5 has a bunch of lights. Here’s the bare minimum you need to care about:

• Power light: solid green means it’s working properly.
• Broadband light: solid green indicates its connected while flashing light indicates, hub is trying to link up.
• Wi-Fi light: shows the wireless is active.

If anything is red, it means something’s wrong. Usually, it could be cables or service issues.

A good advice is to restart your computer when everything is connected. It helps.

Some Common problems, you might come across

There are some problems that you might come across during the setup:

• Smart home gadgets that only work on 2.4GHz can go crazy
• You may have to reconnect older printers by hand.
• The Wi-Fi signal might shift direction a little bit, depending on how the furniture is set up.
• If you put the Hub in a small cabinet, it can become too hot.

So, don’t put it behind a fish tank or inside a metal TV stand. Let it breathe.

Hub 5 works great with modem mode and your own router, so that’s excellent news. Just switch modem mode back on.

Why you should enjoy the VM upgrading all Hub 3 and 4s to Hub 5:

• Wi-Fi 6 is real, and it’s faster and more up-to-date.
• Works best in a crowded household
• Ready for speed improvements in the future

Things you might find tough?

• Setup might take 20 minutes and be annoying
• Some older smart gadgets may need to be watched over
• You won’t have to ask for firmware upgrades.

Final Words

Every day we deal with difficulties with home networks. Believe us: VM upgrading all Hub 3 and 4s to Hub 5 will save you a lot more trouble than staying with Hub 3 or waiting for your Wi-Fi to go down during an essential Zoom call.

Yes, that’s right. Open the package when it comes. Change it. Wait a minute. And enjoy the faster bandwidth that you are currently paying for.