Virgin Media Connect App

The Virgin Media devices are famous for providing fast connectivity and reliable service. There are Virgin router lights that indicate status of then hub. You can set it up via your computer as well as with your phone. Virgin media connect app is the way to set it up in phone. Let’s learn more about it;

Setup with Virgin Media Connect App

Virgin Media hubs can be setup via your computer as well as with your phone. To setup with app, you have to download it in your phone first, have a look how to install it;

Download App

Connect your phone to the hub network via its SSID details.
Then, go in to the Play Store (in android) or App Store (in Apple).
Here, type Virgin Media Connect app and search.
Just tap on the Install button to start the download.

Access and Setup

Open the app in your device, then enter Email ID and name to login.
If you don’t have any account, then tap on Sign Up.
New account page will open up, where you have to enter the Email address, name, and generate password.
After accessing the app, you can connect with the hub network settings, and configure it easily.

Now, have a look at features of the Virgin connect app, which you can use to make Virgin hub network secure and smooth.

Virgin Media Connect App Features

WebSafe

With WebSafe security in Media Connect app, you can activate Virgin Media Parental Controls (child safe), and ensure network security easily.

Configuration

As you read above how you can configure the Virgin router hub with the help of Virgin connect app.

Frequency Settings

You can also change router settings like change frequency bands (5GHz or 2.4GHz) according to the area in your house.

Home Scan

This Virgin app provides a Home Scan feature that tests your broadband speed and check the WiFi performance in your house.

Mange WiFi Pods

If you have WiFi pods, then you can complete the Virgin WiFi pods setup through the Connect app. You can also manage their settings.

You can also face app technical issues one of them is app not working; have look on reasons and Solutions.

Why Virgin App Not Working

There are not many reasons for this mentioned issue, let’s find them out;

Virgin Media Connect app is not updated.
Virgin Media Login details are wrong.
Router hub is not connected to the phone.
Internet is not connected.

Now, let’s solve it using some fixes;

Update Virgin Media Connect App

To update the Virgin Connect app, you have to open the Play Store or App Store. Search for the app and tap on the Update button and it will starts update. After that, open the app and access it again.

Enter Correct Details

The login details must be correct, if you are entering wrong Email ID or password, you can’t access the app. If you don’t have any Virgin Media account, then you can Sign Up and add a new account for app. Just enter your new Email ID, name, and generate your new password.

Connect to Virgin Hub First

It can happen you haven’t connected to the Virgin media network. So, first connect your phone with the Virgin media hub. You can connect via SSID name and using the password key, which you have set up.