Green Flashing Light on Hub 3 No Internet Tried Yesterday

The Virgin Media Hub 3 is designed to provide solid connectivity whether you are streaming, gaming or work-from-home Zoom calls. But when that green light starts flashing and your browser says “No Internet”, things suddenly stop being smooth. You might have already tried rebooting, unplugging and tapping every button you can. But it still not works. The green flashing light on Hub 3 continues and with no wifi.

In this guide we will learn about some of the practical steps that work without any jargon. We will also talk about what those Virgin Media router lights actually mean and how to log in to your virgin router login page for deeper troubleshooting.

What Does the Green Flashing Light Actually Mean?

Let’s learn about this in simple words.

That green flashing light on the front of your Hub 3 means one of two things:

• Either it is trying to connect with the internet but has not locked in yet.
• Or there is any signal issue between your Hub and the main Virgin Media network.

It is usually seen at the time of power cut, a firmware update or even some unexpected service issue in your area.

Follow These Steps to Solve the Problem

Check for Virgin Media Outages

Before you think that the router is the culprit make sure to check the network first.

• Go to the Virgin Media Service Status page (you can Google “Virgin Media service checker”).
• Enter in your postcode.
• If there is a known fault, it will show up right away.

Side-note: If the problem is from their side then don’t try to fix your router and you should wait.

Power Cycle the Hub (Not Just Reboot)

But did you power cycle it properly?

Here is how to do it right:

• Make sure to remove the plug of power cable from the back of the Hub.
• You should wait for 60 seconds.
• Confirm to plug in back and wait for 5 minutes.

At this time you should check your Virgin Media router lights again. If it starts green and settles to white, that is usually a good sign. If not then keep reading.

Check the Coaxial Cable and Connections

Sometimes the issue is not the router but actually the signal it is receiving.

• Check the white coaxial cable which is screwed at the back of the Hub.
• The cable should be tight and not damaged.
• Check the cables from your device to the wall and it should not be twisted.

If the cables are loose or damaged then there will be weak signal or no signal which keeps the green light blinking endlessly.

Login to the Virgin Router Dashboard

Use the virgin router login portal to look if your router is even scanning any signal.

Steps:

• You should connect your laptop or phone to the Hub with Ethernet if no wifi.
• Once connected visit a browser and enter 192.168.0.1 in the address bar.
• Hit enter the login screen will open for you.
• Default password is available on a sticker under your Hub.

Once you are inside the login screen, go to “Advanced Settings” → “Connection Status.”

You will observe a downstream and upstream signal levels. If most of these are showing “Not Locked” or “0 dBmV,” your Hub is not getting signal at all.

In such a case you should call for support.

Reset to Factory Settings

This is the last option to do:

• This is to be done if you have tried everything else.
• No service outage is reported.
• Your cables are secure.

To factory reset:

• Find the reset hole at the back of the Hub.
• Use a paperclip and hold it in for 15 full seconds.
• Let go, wait for the Hub to reboot.

Note: The reset erases all your custom settings which include your WiFi name and passwords and much more.

After reset, use virgin router login again and reconfigure your setup.

Conclusion

It is quite frustrating when your Hub 3 keeps flashing green and gives you no internet especially when you have already tried yesterday. This issue is very common but can be fixed when you follow the proper steps mentioned above. Check the network status first, tighten your cables, log in via virgin router login and if needed, go for a reset.

FAQs