How to Update Firmware on Superhub 5?

Every networking device, and internet device will have updates sooner or later. But there is a procedure to upgrade it. Here we will help you find new firmware updates on your superhub 5 of Virgin Media. But first let’s see if you can update it manually or not through the interface or Virgin app.

Can You Manually Update Superhub 5 Firmware?

Short answer? Nope.

The firmware on the Superhub 5 (yep, the one that Virgin Media gives you with their faster broadband plans) is updated automatically by Virgin Media. There’s no “Download firmware” button, no file to flash, and no way to plug in a USB stick with some magical file.

But you can still check if your Superhub 5 is running the latest firmware, troubleshoot weird issues that may be tied to outdated software, and even nudge Virgin Media (gently or not-so-gently) if things aren’t updating like they should.

How to Check Your Superhub 5 Firmware Version?

Before you do anything, it’s good to know what version you’re currently on. Here’s how you do that:

1. Connect to the Virgin Media Hub 5 with the Computer or Laptop. Open any browser on your computer or phone that’s connected to your Wi-Fi.
2. Go to 192.168.0.1. This is the local address for your Superhub 5. Just type that into the address bar and hit Enter.
3. You’ll see the Virgin Media login page.
   • Username: admin
   • Password: check the bottom/back of your Superhub – it’s written on the label.
4. Look for ‘Router Status’ or ‘Advanced Settings’. Once inside, click around till you see something like “Router Status” or “Technical Info.”
5. Note the Firmware Version. It’ll look something like 9.1.2208.100 or similar. That’s your current firmware.

What If It’s Outdated?

As mentioned earlier, firmware updates are pushed automatically by Virgin Media. If your hub hasn’t updated, it might be stuck. It happens. Glitches, power cuts, gremlins – who knows.

Here’s what you can actually do to try and trigger an update or make sure it comes through:

1. Reboot Your Superhub 5

Turn off the Superhub using the power button (if it has one). Wait for about 30 seconds. Turn it back on and let it do its thing. Sometimes this alone kicks the hub into checking for an update.

2. Factory Reset

Warning: This wipes out all your custom settings. Wi-Fi names, passwords, parental controls – gone.

But if your hub’s acting real funky and you suspect outdated firmware, a reset might help nudge things along.

Here’s how:

• Grab a paperclip or pin.
• On the back of the hub, look for a small reset hole.
• Press and hold it in for 15 seconds.
• Release and wait for the hub to fully restart.

Give it 10-15 minutes. It might go slow at first, then catch up.

3. Leave It Alone

Look, if everything’s working fine – no random disconnects, no Wi-Fi blackouts, no speed drops – then don’t mess with it. Virgin usually rolls out firmware updates in the background, mostly during the night. If you’re on the latest, great. If not, it’s probably queued up.

But if it’s been months and you still have issues, that’s when you start pushing.

Pro Tips to Keep Your Superhub 5 Updated

• Keep it cool – Don’t stuff it in a tight cabinet. Overheating = problems.
• Avoid rebooting too often – Doing it daily won’t speed up updates. Once in a while is enough.
• Keep track of changes – If something breaks after a reboot, check if the firmware version changed.

The End Words

So, now we hope that you’ll know that you can’t manually update the firmware of the Virgin media superhub 5. But you can check the firmware latest version.

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