My Virgin Media App

Virgin Media is one of the best networking brands worldwide. It provides broadband services, and networking devices that can be setup through virgin router login interface. You can manage broadband services from My Virgin Media app. So let’s see how to download it, its features, troubleshooting tips, and more apps.

How to Download My Virgin Media App?

My Virgin media app is available on the official site of Virgin media, play Store in Android, App Store in iOS iPhones. Let’s see how to download Virgin app from each platform;

From Website

You have to connect your phone with the hub network to access internet. Then go in to your phone browser and search for the Virgin app website and tap on the first site appear. Here, you can download the app zip file, extract it and install the app.

From Play Store

Connect your smartphone to the Virgin hub network via SSID details. Open the Play Store app, and search for Virgin app here. Just tap on the Install button and after some time the app will be installed in your phone.

From App Store

Connect your iPhone to the Virgin hub network via SSID details. Open the App Store, and search for My Virgin Media app here. Just tap on the Get button and after some time the app will be installed in your Device.

Now, have a look at its key features with details given below;

What Are the Key Features of VM App?

There are a lot of features in My media app, have a close look at them;

1. Data Package and Bills

The app will inform you when the Virgin media broadband releases its new and updated data plans with cost. You can also check out all the details of the Virgin media data packages and bills.

2. Check Service Status

If you are facing internet issues like range errors, services are not working or any other, then you can use the VM app to check that. You can find out reasons of it and solve it using some of the tips and solutions.

3. Manage and Control Services

The broadband services can be controlled and managed from the My Media app. You can renew all data plans, enable parental controls, spending caps, roaming, and buy data-on services from here.

4. Get Help or Customer Support Anytime

Also, you can get the 24/7 support from the app, and get all details about the network, WiFi broadband service, solutions to the fix any problem and more others.

Now, let’s see how to log in to the My Virgin media app. /p>

How to Sign In to Virgin Media App?

If you are new to Virgin media app:

• You need account number, Virgin media Email, area reference number, and a generated password to protect the account.
• Now, open any web browser and go for the Virgin media official website > select My Virgin media app.
• Here enter the Account holder name, account number (9 digits), and area reference.
• Then, choose the continue button and follow all the on screen instructions.

If you have forgot Virgin app credentials:

• You can also reset your username and password if you have forgotten.
• Just open the app and tap on the Forgotten Email or Password.
• Here you must enter the registered Email with Virgin media or Account number (9 digits).
• A re-generation link will be sent to your entered Email address, just tap on it.
• Add new password, confirm it and tap on the SAVE button.

The VM app is not the only one which provides extraordinary services to users, there are more.

Similar Apps of Virgin Media App

Here, in this section you will get to know about more apps like Virgin app;

Virgin Media Connect App

The closest app to My Virgin media is Virgin Media Connect app, which helps users to setup all the Virgin media networking products. You can setup Virgin routers or hub, WiFi pods and WiFi boosters using Virgin Media Connect app.

Virgin TV Go App

Using the Virgin TV Go app you will enjoy all the TV data and channel packages. You can stream TV, Watch movies and download your favorite shows on your phone from Virgin TV GO app.

Virgin Media Play App

On Virgin media play app you can watch brand new and on demand content like shows and movies online.

Now, have a look at some of the troubleshooting tips and solutions to fix Virgin app not working issue.

What to Do If Virgin Media App Not Working?

We will share all major troubleshooting tips and solutions to fix the mentioned issues;

Check Internet Connection

Your phone should be connected to the internet whenever you are opening or accessing the app. check that your WiFi is on and working fine.

Download Updated App

The App must be of up-to-date version in phone. If not then, you update it from the Play Store or App store. Open the Play Store or App Store, and search for My Media app here. Just tap on the Update button.

Ensure Login Credentials

The username or Email address and password must be correct, if you have forgot them then you can generate new ones. Open the app and tap on the Forgotten Email or Password, here you can reset the credentials.

Restart the Device

If anything is working (above given tips), then you can restart the phone or internet device to dispel the problem. Just turn it off and turn it on once by long pressing the power button.