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Solutions: SuperHub 3.0 Unable to Disable SSID Broadcast 2025

expert-author-virgin-media-router-setup Leo Karlo / March 21, 2025
Solutions: SuperHub 3.0 Unable to Disable SSID Broadcast 2025

Can’t disable the SSID broadcast in your SuperHub, have a look at the solutions to make changes in Wireless security in interface. Try these below given solutions.

SuperHub 3.0 Unable to Disable SSID Broadcast: Solutions

Uncheck SSID Broadcast in Virgin Media Interface

Go into the Virgin media interface in your computer by using the IP address 192.168.0.1. Enter the admin username and password to access the interface. Click the Wireless Security under the Management tab. Now, check the No box to disable the SSID broadcast.

If all the settings are greyed and you can’t change the settings, then you have to reset the device.

Uncheck SSID Broadcast

Reset Your Virgin Media SuperHub 3.0 Device

Reset process will clear out your SuperHub 3.0 settings and previous data. This might solve your SuperHub 3.0 unable to disable SSID broadcast problem. Follow a few steps to reset the device.

  • There is a reset pinhole button on the Virgin Media Hub 3.
  • Use a paper pin or pen to press and hold the RESET button for 10 seconds.
  • Wait for a few minutes and your hub 3 will be reset.
  • Now, you have to reconfigure the device from the interface and create a new network.

If you are facing the same issue again even after reset the device, then the problem might be out-dated firmware of the hub.

Update Virgin Media Hub 3 Device Firmware

The software updates on the Virgin media hub is automatic but your can do it manually. Follow some steps to update your Virgin Media router.

  • Connect computer to the Virgin media device via SSID or LAN cable.
  • Open browser and access the Virgin media interface using IP 192.168.0.1.
  • Enter the default admin username and password, if you reset the device.
  • Navigate the Firmware Update option under the management option.
  • Here, search for new update, if the new version of the firmware is available, and then click UPDATE.

The upgrade can take up-to 10-12 minutes and after that it will restart automatically, so don’t turn off your computer as well as hub.

Hope, you have solved the unable to disable SSID broadcast in the Super HUB 3 device problem. If not, you can take help from our experts to solve any Virgin media problems.

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