Virgin Hub 3 & 5 Port Forwarding Not Working Properly: Fix

The causes behind the Virgin Hub 3 and 5 port forwarding not working properly is Incorrect router configuration, possible firewall restrictions and port forwarding functionality can be unreliable. Here you need to use a separate router in Modem Mode to achieve proper port forwarding capabilities.

Check Key Points

Here you need to check some key points to solve Virgin Hub 3 & 5 port forwarding not working.

Check Port Forwarding Settings Properly

• Make sure you are entering the port numbers, TCP/UDP and IP address of the device which you are wanted to forward.
• Ensure that the Port Forwarding option is Enabled to solve the port forwarding not working.

IP Address is Stable

• Set the reserve static IP addresses on the DHCP settings of the Virgin media hub routers.
• Because the reason behind port forwarding not working is IP address of the device frequently change.

Firewall Restriction

• Check the firewall settings of the Virgin media router to ensure that the ports you are trying to forward are not blocked.

Enable Modem Mode

To Enable the Modem Mode of the Virgin media Hub 3 or Hub 5, you need to follow the steps given below

• Perform the Virgin router login by entering the 192.168.0.1 into address bar of browser.
• Login to the interface by using the password of the router.
• Find the option named Modem Mode on the left side of the screen, but if you are using Super Hub router, then you need to use the Super Hub Settings for Modem Mode option.
• Click on the Enable Modem Mode.

• Then click on Apply button.
• The router will going to restart, it will take few minutes to start up.

After enable the Modem Mode, you don’t connect with router wirelessly. You will need to use Ethernet cable to connect with router.

What You Need To Do

• If after using the above methods, the router port forwarding is slow or port forwarding not working. Then you need to use the separate router with Modem Mode only.
• If you are check all the settings of the router, but it not work, then contact our customer support to solve your problem.

Conclusion

In the above blog, you understood about the Virgin hub 3 and 5 port forwarding, and also learned how to solve the problem of port forwarding not working.