Virgin Media no Internet- Reason & Fixes

There might be several reasons responsible behind the issue virgin media no internet. Usually, when users face such connectivity issue, it is advisable to run a speed test. Apart from this there could be other hindrances so let’s discuss in detail.

Reasons for Internet Connection Problem

• Issue with the Broadband Service : It is quite possible that the internet service is down in your area. You can reach out to your ISP to rectify the same.
• Fault in the Setup Process : WiFi signal strength might be weak and declining due to problem in the home set up. You can run a speed test on the Virgin Media Connect App. You will get to know about the dead network zones and your broadband speed as well.
• Loose cables might be one of the reasons behind the lost network. Be mindful that all the connected cables with hub are in good shape and the connections are firm.
• Make sure that the Anti-virus software is not interrupting the network signals. An upgraded hub is essential to refrain from such errors.

As you have understood the probable reasons behind the Virgin Media no Internet, now let’s move ahead and walk through the preventive measures.

Tips to Fix the Virgin Media WiFi Issue

Virgin Router Lights help you to understand the network in a much better way, moreover you can troubleshoot the issue easily .Virgin Media Internet issues can be fixed by following measures:

Placement of the Device

Make sure that the hub is placed within the home network coverage and the signals are not blocked by thick walls and big furniture. Make sure to keep other electronic devices away from the hub else there are high chances of receiving virgin media no internet issue.

Reboot the device

Turn off the hub and wait for couple of minutes and after that again re-plug the connections and switch on the device. This rebooting will help to fix the temporary glitches of the device.

Reset the Device

When nothing works, it is always recommended that you should perform the default factory reset. This resetting process will erase all the customised settings and you have to reinstall the device all over again. Most of the technical issues get fixed after performing the factory reset process. There is a reset button at the back of the hub, you just need to press and hold it for couple of seconds. Solid white light on power LED of the hub indicates the successful reset.

After the reset you need to configure the settings from the beginning, you can complete so by creating Virgin Media Login. Create the admin credentials and save the information for future reference.

To Sum Up

This is all about the query Virgin Media no Internet and the respective solutions to rectify the issue. Hope the shared information would suffice the purpose. If you are still confused or unable to fix the problem then do speak with the support team for assistance.